Agency Solutions

Streamlined Project Management for Australian Creative Agencies

Implement custom workflows and reporting for client projects, ensuring on-time delivery and budget adherence for your agency.

What we do

Agency Project Management, Clearly Defined

Tool Selection Guidance

We help agencies choose from options like Asana, ClickUp, or Monday.com based on team size and project complexity.

Custom Workflow Design

Develop project workflows within your chosen tool, mapping client intake to final delivery stages for clarity.

Implementation and Setup

Our team handles the technical setup and data migration, integrating your new project tool with existing systems.

Team Training Programs

Provide tailored training sessions for your agency staff, ensuring confident and efficient use of the new platform.

Performance Reporting Setup

Configure dashboards and reports to track project progress, team utilization, and budget against actuals.

15+
Years in Agency Support
200+
Agencies Assisted
95%
Project Completion Rate
Testimonials

What people say

Our agency now uses Asana effectively. Project visibility improved, and we hit deadlines more consistently after FreshProject's setup.

Liam O'Connell
Studio Manager, BrightSpark Design

FreshProject helped us move to ClickUp. The custom dashboards they built show us exactly where every client project stands.

Chloe Chen
Operations Director, PixelPerfect Marketing

The training for our team on Monday.com was excellent. Everyone adopted the new system quickly, reducing project delays.

Marcus Eades
Creative Lead, Zenith Digital
FAQ

Frequently asked

Which project management tools do you support?

We specialize in tools commonly used by creative agencies, including Asana, ClickUp, Monday.com, Trello, and Jira. Our recommendations are based on your agency's specific needs and budget.

How long does a typical implementation take?

Implementation timelines vary by agency size and complexity, but most projects are completed within 4 to 8 weeks, including setup, data migration, and team training.

Can you integrate with our existing client management system?

Yes, we work to integrate your chosen project management tool with other systems like CRMs or accounting software where APIs are available, creating a cohesive workflow.

What kind of training is provided for our team?

We offer on-site or remote training sessions tailored to your team's roles and the specific features of the project management tool. Training covers daily usage, reporting, and administrative tasks.

Do you offer ongoing support after implementation?

Yes, we provide post-implementation support packages that include troubleshooting, optimization, and advanced feature guidance to ensure your agency continues to maximize the tool's benefits.

Find the Right Project Tool for Your Agency

Discuss your agency's specific needs with our project management specialists.

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Our products

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Tool Selection Guidance

Tool Selection Guidance

$113.95
Custom Workflow Design

Custom Workflow Design

$197.95
Implementation and Setup

Implementation and Setup

$219.95
Team Training Programs

Team Training Programs

$179.95
Performance Reporting Setup

Performance Reporting Setup

$256.95
FreshProject Signature — Project management tools for agencies

FreshProject Signature — Project management tools for agencies

$119.95
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Subtotal $230.95
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How we diagnose the first 30 days, and what reporting looks like without vanity metrics

The first 30 days of any engagement are about diagnosis, not delivery. Before any creative goes live or any spend is reallocated, we read the existing tracking, the historical performance, the campaign archive and — most importantly — the working assumptions that the in-house team has accumulated over the previous twelve months. A surprising amount of paid spend gets allocated against beliefs that were once true and quietly stopped being true. Naming those beliefs out loud is usually the most valuable single output of the diagnosis phase.

From there, we agree a written baseline on the metrics that actually move the business. Reporting against vanity metrics — total impressions, gross reach, post likes — is easy to produce and easy to ignore, and reporting against business metrics is harder to produce and impossible to ignore. We always pick the harder one. Each weekly note covers what shipped, what is being tested, what was killed, and what needs a decision from your side this week. Each monthly review compares the working metrics against the agreed baseline and proposes the next month's plan in a single working document, not a deck.

What we need from your team is small but non-negotiable: a single decision-maker available for a 20-minute weekly slot, prompt access to the analytics and ad accounts, and honest answers to direct questions during the diagnosis phase. Engagements that stall almost always stall on access, never on creative.

What a working sprint actually looks like

A working sprint is built around a single testable hypothesis and a single decision at the end. We open with a short written brief that names the hypothesis, the audience, the channels in scope, the budget envelope, and the criteria we will use to judge the result. Everyone on the engagement signs off on that brief before any production work starts, because the most expensive sprints are the ones where the criteria for success are only agreed in retrospect.

Production runs in weekly increments. Mid-sprint we share the assets, the tracking setup, and any unexpected friction with your team in writing — not in a meeting — so the working record is clear and the team can react asynchronously. Live testing happens in the second half of the sprint, with a defined window long enough to read signal but short enough that we are not just waiting for permission to make a decision.

At the end of the sprint we run a short review: what continues, what is killed, and what is iterated for the next sprint. The review is written before the meeting and circulated in advance, so the meeting itself can be 25 minutes of decisions instead of 60 minutes of reading. The output of every sprint is a one-page retro that lives alongside the working playbook for future reference.

Channel matrix

How the working channels connect — what each one is responsible for and what it depends on from the others.

ChannelWhat it doesHow we run it
Search Intent capture Paid search and SEO sequenced together so brand and non-brand traffic build week over week.
Social Audience building Organic and paid social on the platforms where the audience already spends time, with a tested creative pipeline.
Email Retention and revival Lifecycle and broadcast email sequenced against the seasonal calendar and tied to product availability.
Content Compounding distribution Long-form and short-form content built to be repurposed across the other channels in the matrix.
Partnerships Reach extension A small number of qualified partners chosen for audience overlap, not for vanity reach.